File: use-case-guides.md | Updated: 11/15/2025
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Use cases
Guides to common use cases
Home Developer Guide API Reference Model Context Protocol (MCP) Resources Release Notes
Claude is designed to excel in a variety of tasks. Explore these in-depth production guides to learn how to build common use cases with Claude.
Ticket routing
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Best practices for using Claude to classify and route customer support tickets at scale.
Customer support agent
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Build intelligent, context-aware chatbots with Claude to enhance customer support interactions.
Content moderation
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Techniques and best practices for using Claude to perform content filtering and general content moderation.
Legal summarization
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Summarize legal documents using Claude to extract key information and expedite research.
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